
FAQ
Is it safe to leave running all day and night?
Is it safe to leave running all day and night?
Yes. The pump is designed for continuous, whisper-quiet operation and is safe to run 24/7.
How often do I need to refill the fountain?
How often do I need to refill the fountain?
With the 4L capacity, most single-cat or single-dog households only need to refill every 3-5 days, depending on how many pets are drinking from it.
How do I clean it?
How do I clean it?
We recommend a full clean and filter check every 2-4 weeks. The main components are dishwasher-safe — check individual parts before washing.
Will it work with my UK plug sockets?
Will it work with my UK plug sockets?
Yes, this fountain comes with a UK plug included, ready to use straight out of the box.





