About Us

Our story

Hi, welcome to Hipety — a UK-based pet store built by pet lovers, 
for pet lovers. We know how much your furry family members mean 
to you, because ours mean everything to us too. That's why we 
carefully select every product in our store to make sure your 
pet gets only the best. We believe caring for a pet should be 
joyful, easy, and affordable — so we handle the hard work and 
deliver straight to your door, anywhere in the UK.

Hipety is operated by Hipety Ltd, a company registered in England 
and Wales.

Our mission
At Hipety, our mission is simple — to make every pet's life happier 
and healthier. We work with responsible suppliers who share our 
values, and we are always looking for ways to reduce our 
environmental footprint. Because a happy pet makes a happy home.

Get in touch
Hipety Ltd
Registered Office: 128 City Road, London, EC1V 2NX
Email: hello@hipety.com
Phone: +44 7476 639120
Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT); 
Saturday, 10:00 AM – 4:00 PM (GMT)
We reply within 24 hours during business days.